Pet owners struggle to find reliable sitters in their area
Lack of transparency in service details, pricing, and experience
Overcrowded app market with visually similar event platforms
Limited trust due to absence of verified reviews
Implement map-based search with advanced filters to quickly find nearby sitters
Create detailed sitter cards including photo, description, experience, and price per day
Add booking history and management tools in one profile
Introduce a verified review system to build trust
research & analysis.
Competitive Analysis – studied competitors, identified key features and gaps.
User Interviews – interviewed pet owners to uncover needs and pain points.
Persona creation – to keep the team aligned on who we are designing for
Customer Journey Mapping – identified bottlenecks in the booking process.
User flow – сreated a detailed user flow covering the entire booking process to ensure a logical and seamless user experience
ui design.
Onboarding screens guide users through quick profile setup and adding key pet details — species, breed, schedule, and health — to match with suitable sitters.
Users can search for sitters by city, date, price, housing type, and special requirements, then view results as a list or on a map for quick profile access.
Users can browse sitter profiles, view availability, and instantly send booking requests with selected dates and pet details.
results & impact.
Pet Booking is a personal project I created to explore the pet care service market and design a complete product from scratch. Without the constraints of a client brief or strict deadlines, I was able to experiment freely, refine the user experience, and focus on delivering a clear, trustworthy interface.
